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The Performance Lab

Thought-provoking ideas and practical strategies from the frontlines of high performance.

The Brain’s Obsession with Certainty & What to Do About It

The Brain’s Obsession with Certainty & What to Do About It

In the turmoil of the 2008 financial crisis, I faced profound uncertainty not only at work but in life—and learned why our brains crave certainty to feel safe. Drawing from neuroscience and personal experience, we can explore just how powerful uncertainty is, triggering “over” behaviors in high-pressure environments. We need practical steps to build tolerance for ambiguity and sustain performance.

The Neuroscience of Feedback – Why It Usually Backfires (Part I)

The Neuroscience of Feedback – Why It Usually Backfires (Part I)

Why does feedback so often spark defensiveness and fail to inspire change? When I learned about the neuroscience behind brain-friendly feedback, it completely changed the way I viewed my own experience as the feedback “giver” and “receiver”. In Part 1 we explore what we’re doing wrong and the framework I created to set the stage for productive conversations like this.

The Neuroscience of Feedback – What Actually Works (Part II)

The Neuroscience of Feedback – What Actually Works (Part II)

When I look back on the well-intentioned feedback I received, I now see where it all went wrong and how much more impactful it could be. When feedback really lands—when it actually drives change—it’s not just about the words we say. It’s about what happens in the...

Why Some Popular Mental Health Advice Is Making Leaders More Fragile (Not Stronger)

Why Some Popular Mental Health Advice Is Making Leaders More Fragile (Not Stronger)

Mental health tools should build your capacity, not shrink it. For leaders in high-pressure environments, over-pathologizing stress or clinging to labels can undermine growth. Resilience isn’t a nice-to-have—it’s your competitive edge. Learn what neuroscience really says about resilience and how to build the internal scaffolding leadership demands.

My Favorite Tool: Flexing Your Mental Capacity

My Favorite Tool: Flexing Your Mental Capacity

Even the most talented professionals hit performance plateaus. Coaching isn’t about fixing weakness — it’s about unlocking your next level. Discover how neuroscience-based coaching sharpens decision-making, emotional agility, and long-term results.